Editorial policy
The guides here are meant to help a Dallas-area household deal with water damage safely and choose who to phone. Below: how each guide is researched, which sources stand behind it, and what happens when a mistake turns up.
By the Water Damage Cleanup Dallas editorial team · Last reviewed · Referral service: how it works
Who writes the guides on this site?
Every guide is written and checked by the Water Damage Cleanup Dallas editorial team. The team is not a restoration business and has never visited anyone's property. Guides describe common practice drawn from public standards and official agencies, and they say so whenever the right answer depends on your own insurance policy or on what a provider finds when they inspect.
What sources do the guides use?
Primary and official sources come first, and a guide links to whatever backs its facts. The main ones:
- Federal agencies: the EPA on mold and moisture, Ready.gov on flood safety, FEMA and FloodSmart.gov on flood maps and the National Flood Insurance Program, and the National Weather Service office for Dallas and Fort Worth on storms and rainfall.
- Local government: the City of Dallas for floodplain and drainage rules, and Dallas Water Utilities for the public water and sewer system.
- State insurance regulator: the Texas Department of Insurance for claim deadlines and consumer complaints.
- Industry standards: the IICRC S500 standard for water damage restoration, for water categories, drying practice and similar vocabulary.
- Census figures: population counts for towns come from the 2020 Census.
What will this site never publish?
- Reviews, star ratings or testimonials that nobody has verified
- Claimed credentials, years in business or job counts for a provider we have not vetted
- Promises about how fast anyone will arrive, or that help is always available
- Prices, because the provider who inspects the damage sets them
- Office addresses that do not exist
How are guides reviewed and kept current?
Each guide shows the date it was last reviewed. During a review the links, facts and local details are rechecked against the sources named. A guide changes when its source changes, when a reader reports a problem, or when it falls behind events, such as a new storm report or an updated flood map.
How do I report a mistake?
Use the contact page and tell us which page and which sentence looks wrong. Confirmed errors get fixed and the review date moves. A page never changes its wording without its date moving as well.
How does this site make money?
Water Damage Cleanup Dallas is a referral website, not a restoration contractor. We do not employ technicians or do restoration work. When you call or send a request, we connect you with an independent restoration provider who may serve your area. Prices, timing, licenses, insurance and the work itself are between you and that provider. Confirm them directly before you agree to anything. That arrangement does not shape the advice. The guides would read the same if no provider ever picked up a call from this site.