For Carrollton and Addison
Water damage restoration in Carrollton, TX begins at the main valve. Close it, photograph the damage and get drying before 48 hours pass. Callers in ZIP codes 75001, 75006, 75007 and 75010 can ask to be connected with a provider.
Which Carrollton and Addison addresses do you take requests from?
Requests come in from Addison, with street addresses in ZIP code 75001, and from Carrollton, with street addresses in ZIP codes 75006, 75007 and 75010. ZIP code 75011 is a PO box ZIP, so give the street address where the damage is. A restoration provider confirms whether they can reach you when they call.
The two towns share a border. Wikipedia says Addison is bordered by Dallas to the north, east and south, with Carrollton to the west. Nearby pages cover North Dallas, Richardson and Lewisville and Flower Mound, which sit just beyond the city lines.
Does it matter that Carrollton sits in three counties?
It can. Wikipedia says Carrollton lies in portions of Dallas, Denton and Collin counties. The same street can fall under different school districts, and Wikipedia lists four, so a neighbor a few blocks away may deal with different offices than you do for permits and records.
For a water loss, this means one practical habit. Write down your full street address and the county on every form, email and estimate, and give the same details to your insurer. Providers differ on which parts of the city they cover, so ask each one whether your address is inside their area.
How did Carrollton grow from a mill town to 133,434 people?
It grew in bursts. Wikipedia says a mill was running at Trinity Mills in the 1840s, a railroad reached the area in 1878, and the town incorporated in 1913. It had 1,610 people in 1950 and 133,434 at the 2020 Census.
The big jump came in the 1970s. Wikipedia reports 13,855 residents in 1970 and 40,595 in 1980, growth of 193 percent, as suburban building spilled out of north Dallas. Many houses from that boom are now decades old, so supply lines, water heaters and old roofs deserve a look.
The 2020 Census counted 53,080 housing units in Carrollton, 5.2 percent of them vacant. Of occupied units, 58.1 percent were owner-occupied and 41.9 percent were rented. That mix matters when you ask who calls the provider.
What does Addison's small footprint mean for leaks?
Addison packs a lot into 4.4 square miles. Wikipedia counts 10,591 housing units in the 2020 Census, with 50.1 percent of households made up of one person. That points to many smaller units, where a leak above or beside you often starts in a neighbor's home.
Wikipedia estimates the town's daytime population at over 120,000 and lists 22 hotels. If the damage is in an office or a shop, read about commercial water damage. If you rent a unit, the apartment and condo guide explains who to tell first.
| Place | Housing units (2020) | Vacant | Check first |
|---|---|---|---|
| Carrollton | 53,080 | 5.2% | Supply lines and water heaters in houses from the 1970s boom |
| Addison | 10,591 | 10.0% | Shared walls and ceilings, plus a call to your landlord or manager |
Wikipedia is the source for both rows.
How do storms and hail cause leaks in Carrollton homes?
Hail and wind open up roofs, and then the next rain gets in. The National Weather Service records an average of 46.5 thunderstorm days a year at DFW Airport, and 10.9 days a year with an inch or more of rain. Wikipedia says May is Carrollton's wettest month on average.
North Texas has seen what hail can do. The NWS says that on April 11, 2016, 80 percent of homes in Wylie were affected and damage topped $300 million. The Mayfest storm of May 5, 1995 dropped softball-size hail on Dallas and Tarrant counties, with estimated damage of $2 billion.
Look for brown ceiling stains after a storm, then see hail and roof leaks and roof leak and storm water damage.
Can a summer AC leak soak a Carrollton ceiling?
Yes, and it often goes unnoticed for weeks. The NWS lists 20.2 days a year at or above 100 F at DFW Airport, and Wikipedia gives July as Carrollton's warmest month. An air conditioner that runs that hard makes a lot of condensate, and a clogged drain line sends it into the ceiling.
If your air handler sits in the attic, a brown stain on a hall or bedroom ceiling is the usual clue. Switch the system off, then read AC leak water damage before the next cooling cycle. A wet ceiling can sag, so keep people out from under it.
Why do burst pipes still matter after the 2021 freeze?
They matter because the next hard freeze will test the same pipes. The NWS says DFW Airport stayed at or below freezing for 139 straight hours in February 2021, and reached -2 F on February 16. Carrollton's lowest recorded temperature before that, per Wikipedia, was 1 F in 1989.
The Texas Department of Insurance counted 511,473 claims statewide from that storm as of June 30, 2022. The average residential loss was about $17,800. The Red Cross says pipes in attics, garages and kitchen cabinets are among the most at risk.
Prepare before the forecast turns cold with frozen pipe prevention. If a pipe has already split, read burst pipe water damage and the notes on the 2021 winter storm.
Is the water in my house clean or contaminated?
The source decides. Under IICRC S500, water is sorted by where it came from. A broken supply line is Category 1, a washer or dishwasher overflow is Category 2, and sewage or rising outside water is Category 3. Those labels tell a provider what can be dried and what must be torn out.
- Category 1. A supply line or tank failure. Fast drying often saves drywall and flooring.
- Category 2. A washer, dishwasher or toilet overflow without waste. Carpet padding often goes.
- Category 3. Sewage and storm run-off. The EPA says to call a professional experienced with contaminated water.
Read sewage backup cleanup if a drain is pushing water up into the house.
Will my insurance pay for water damage in Carrollton?
It depends on the source of the water. Sudden plumbing leaks and roof leaks are usually covered, according to the NAIC, but ground water and rain runoff are not. FEMA adds that flooding is generally left out of homeowners policies, so look for a separate flood policy.
Triple-I figures show roughly one in 60 insured homes files a water or freezing claim in a given year, at an average of $15,400 for 2019 through 2023. Sewer backup, Triple-I adds, is a separate purchase.
Photograph everything before you move it, and ask your insurer what it needs before work starts. The insurance claims guide has a longer list, and the cost guide explains what drives a bill.
What should I do first when water gets into my Carrollton home?
Mold gets a foothold quickly, which is why the EPA sets a 24 to 48 hour window for drying wet areas and belongings. Go in this order, and ask a provider to explain anything that is unclear.
- Close the main water valve. Flip the breaker for wet rooms only when the panel is dry and nearby.
- Record the damage on video and in photos before anything is moved or thrown out.
- Phone your insurer, or your landlord if you rent, and ask what they need first.
- Ask each provider you call how they measure and document moisture.
- Aim for indoor humidity under 60 percent; the EPA calls 30 to 50 percent ideal.
For a longer checklist, open the emergency page; water removal walks through the drying itself.
Sources: Carrollton, Texas and Addison, Texas (Wikipedia, citing the 2020 Census); NWS, DFW records and normals; NWS, February 2021 winter event; NWS, April 11, 2016 hail storm; NWS, Mayfest storm; TDI, Winter Storm Uri report; Red Cross, frozen pipes; Triple-I, homeowners and renters statistics; Triple-I, disasters covered; NAIC homeowners insurance; FEMA, flood insurance; EPA, A Brief Guide to Mold, Moisture and Your Home.